Complaints

Questions and comments

If you have a question or would like more information about a product or service provided by Nuffic, you can submit your query using our contact form. You should also use this form if you want information about a decision made by Nuffic.

Complaints

If you have a complaint relating to behaviour exhibited by Nuffic or a Nuffic employee, you can consider submitting a complaint via Nuffic's corporate website.

Complaints can relate to the way in which Nuffic and/or its employees have dealt with a certain matter. Complaints cannot be submitted in regard to products and/or services provided by Nuffic, including but not limited to official decisions, credential evaluations and grant allocations, for which other procedures exist. The matter to which the complaint relates must have taken place no more than one year ago.

Objections

If you do not agree with a decision taken by Nuffic or with its reasons for taking it, you can consider filing a complaint (in Dutch). You can find the procedures for filing an objection at the bottom of the decision notification letter.

last modified Dec 16, 2013 03:01 PM
Was this information useful?